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Won't download new images for artists or albums


CutTheRug
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Thanks for the reply!

I changed computers and when I fresh installed Music Box on the new HD it downloaded about 10% of artist images and won't let me do it manually as you can see above. I plugged in the old drive to see what data was there and all the images were there just fine.

I hope I'm not being too confusing. I haven't tried to install again because I wanted to be able to replicate the error for you. I can try to reinstall to see if that will fix it?

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Unfortunately not all artist images are always found. Maybe that's what's going on? It doesn't make sense that an older version would find one while a new version wouldn't though. Are you sure you didn't manually add images for those artists in the older version? I don't think a reinstall will make any difference in that regard.

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Positive, there's no way I'd take the time to do that haha. I remember being surprised that it found them on my other install. Even for some of the smaller artists. It won't even download new data for the artists it did find. I guess I should have shown that too. Firewall issue maybe?

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19 hours ago, CutTheRug said:

Positive, there's no way I'd take the time to do that haha. I remember being surprised that it found them on my other install. Even for some of the smaller artists. It won't even download new data for the artists it did find. I guess I should have shown that too. Firewall issue maybe?

Could be, yeah. Also could be caused by an anti-virus or anti-malware app. I did test the artist image downloads in the latest version just to make sure we don't have a global issue, and they seem to be downloading fine, so it must be something system-specific.

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