Artist Images Not Downloading

[NooNaN]

Guys,

This is an existing issue in a prior thread that has not been resolved. Many artist images are not downloading at all. They are not name mismatches; they are simple artist names like Beck, Adele, Fun, etc. that are not pulling any images down. I've deleted the artist and cache folder and relaunch the app. It redownloads only the same ones as before, leaving out many. I'd say it's missing about 40% of my collection.

For the amount of time this app has been in development, this shouldn't be a current issue. I'm open that it may be something in my setup, but it is downloading most correctly and has access to the folders, so that rules most things on my end out. My metadata is up to date and my naming conventions are consistent. 

Please help.

Thanks,

Anthony 

[faeran]

On 7/17/2021 at 6:40 PM, NooNaN said:

Guys,

This is an existing issue in a prior thread that has not been resolved. Many artist images are not downloading at all. They are not name mismatches; they are simple artist names like Beck, Adele, Fun, etc. that are not pulling any images down. I've deleted the artist and cache folder and relaunch the app. It redownloads only the same ones as before, leaving out many. I'd say it's missing about 40% of my collection.

For the amount of time this app has been in development, this shouldn't be a current issue. I'm open that it may be something in my setup, but it is downloading most correctly and has access to the folders, so that rules most things on my end out. My metadata is up to date and my naming conventions are consistent. 

Please help.

Thanks,

Anthony 

Hi @NooNaN,

There is definitely room for improvement with the scraping of artist images from fanart.tv. I do see the same thing you are seeing with an artist like Adele.

I know this is known and it's on the list for improvement in a future build.

At the moment, you do have the option of adding your own artist images.

 

[audiophile29]

Album art is not downloading please advise

[Whatscheiser]

I'm having the same issue. I wanted to play around with this software a bit. I added one artist (Metallica). Software pulls in no images. Added another artist (Live). I got album art for one album. It just doesn't seem to want to fetch any art/data.

[mharvey5mcp]

Purchased this lifetime license because they make it look so good in the youtube videos and easy to use only to find issues like this exist and it does not appear they are supporting it or even working on fixing the issues.

[Jason Carr]

Hi all, yes, I know that the artist matching could be improved for image downloads. In the mean time, you can always add your own custom images. In our testing, the majority of images do download, but definitely not everything. That said, nothing is going to provide 100% coverage all of the time.

If anyone is unhappy with this, please feel free to reach out and we can provide a refund. That said, all of this is available for free for testing before purchase.