fixit04240 Posted January 9, 2019 Share Posted January 9, 2019 Help I just brought this and having been a longtime user of launchbox I wanted to purchase this as well, unfortunately though it looks like it will be pretty cool the main problem I am having is it will not play ANY of my music which is mostly MP3, as soon as I click on a file the program terminates boom gone I can restart however when I try to play anything Boom gone again, pretty much a paper weight as it stands though it looks cool it does not work. Quote Link to comment Share on other sites More sharing options...
fixit04240 Posted January 9, 2019 Author Share Posted January 9, 2019 If I go to collection view I can play songs but as soon as I go back to artists I see their picture yet when I pick one to play it will not, also if I reopen program and go from artists to albums it also closes. Looks like you have a ways to go before it is usable. Quote Link to comment Share on other sites More sharing options...
Jason Carr Posted January 9, 2019 Share Posted January 9, 2019 Hi fixit, are you clicking the play button at the top? Does it crash if you double click on items instead? 1 Quote Link to comment Share on other sites More sharing options...
fixit04240 Posted January 9, 2019 Author Share Posted January 9, 2019 the only play button on top is to the collection view which basically I can get with file explorer. In artist view it shows the artist and how many songs associated to them, if you click I think it should bring you to a page with the songs to play for that artist however it does not, as soon as you click once on any artist the program closes. Quote Link to comment Share on other sites More sharing options...
Jason Carr Posted January 9, 2019 Share Posted January 9, 2019 Okay, if you can send me your MusicBoxAlpha\Data\Log.txt file, I'd appreciate it. It would be best to PM it to me here. I'll go ahead and issue you a refund as well; sorry for the trouble. I just need to know the email you used to purchase it. Thanks! Quote Link to comment Share on other sites More sharing options...
scabab1359 Posted November 21, 2019 Share Posted November 21, 2019 i am having the exact same issue... very frustrating after i spent 2 months ripping my cd collection only to not be able to listen to them Quote Link to comment Share on other sites More sharing options...
Jason Carr Posted November 22, 2019 Share Posted November 22, 2019 @scabab1359 There are several issues listed in this thread; exactly what issue are you running into? What version are you using? Are you on Windows 7 or Windows 10? Quote Link to comment Share on other sites More sharing options...
scabab1359 Posted March 30, 2021 Share Posted March 30, 2021 I can open music box just fine, i can rip cd's, i can add art work. as soon as i try to play ANY song from ANY means of playing a song , music box just exits to the desktop. EVERYTIME. Current build as of march 29 2021, windows 10, i5 9400, 32 gigs ram, rtx 2060. Quote Link to comment Share on other sites More sharing options...
Jason Carr Posted April 1, 2021 Share Posted April 1, 2021 On 3/29/2021 at 9:43 PM, scabab1359 said: I can open music box just fine, i can rip cd's, i can add art work. as soon as i try to play ANY song from ANY means of playing a song , music box just exits to the desktop. EVERYTIME. Current build as of march 29 2021, windows 10, i5 9400, 32 gigs ram, rtx 2060. So this has been the same issue with previous versions? I see it's been a year since we last talked. Can you try changing the audio playback engine under Options > Playback? Quote Link to comment Share on other sites More sharing options...
gstarr7827 Posted May 27, 2021 Share Posted May 27, 2021 (edited) On 1/9/2019 at 8:57 AM, Jason Carr said: Hi fixit, are you clicking the play button at the top? Does it crash if you double click on items instead? Hey there! It is my situation that the play button at the top will play tracks, however, double clicking tracks and selecting play from the context menu will crash the program. Attached is my log file. Log.txt Edited May 27, 2021 by gstarr7827 Quote Link to comment Share on other sites More sharing options...
gstarr7827 Posted May 27, 2021 Share Posted May 27, 2021 6 minutes ago, gstarr7827 said: Hey there! It is my situation that the play button at the top will play tracks, however, double clicking tracks and selecting play from the context menu will crash the program. Attached is my log file. Log.txt 18.3 kB · 0 downloads No change in playback engine remedied the issue. Quote Link to comment Share on other sites More sharing options...
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